The Performance Resource Center
Leading Success: How the Math of Trust Is Already Transforming Your Teams
Trust is fundamental to any team working to get things done. This statement is true for any size team, from startup to enterprise. Trust is the factor that either accelerates or blows up a team's ability to deliver results. Leaders must become intentional in their treatment of trust.
The Trust Equation: Why It Hits Your Bottom Line
As a leader, trust is one of the simplest levers at your disposal when you want to elevate your teams and their results. I’ll introduce a simple, powerful equation: Trust = Time + Consistency. The research is clear on what happens when teams have trust, and what happens when they don't. Both circumstances impact your bottom line. Get clear on how this works. Ignore it at your peril.
10 Ways Leaders Erode Trust Without Realizing It
We've made the case for leaders taking ownership of trust in their teams and organizations. We've laid out trust as an equation of time + consistency. Here are 10 ways leaders erode trust without realizing it. Use these as anti-patterns.
How Vendors and Tools Get Trust Wrong
Many tools exist in the "productivity" and "teamwork" space. Many vendors of these tools break the trust equation by building on outdated management concepts that no longer serve people in modern businesses. This section breaks down how those trust breaks happen so you can be aware and recognize better alternatives.
How Leaders Can Get Trust Right (Simplified)
There are many approaches to trust building. Most of these focus on doing things away from work, or they use complicated and abstract techniques. This section of our Guide to Trust for Leaders provides concrete, simple-to-implement methods to build trust across your teams, including actionable techniques you can apply today.
The Trust Equation: Your Next Steps
Take action now to build trust in your team - and put trust builders on autopilot. The easiest way to think about trust is to start with the trust equation. Then, keep score on whether you add or lose points. We'll look at some tools that help.