The Performance Resource Center

Scott Levy Scott Levy

The Trust Equation: Why It Hits Your Bottom Line

As a leader, trust is one of the simplest levers at your disposal when you want to elevate your teams and their results. I’ll introduce a simple, powerful equation: Trust = Time + Consistency. The research is clear on what happens when teams have trust, and what happens when they don't. Both circumstances impact your bottom line. Get clear on how this works. Ignore it at your peril.

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Scott Levy Scott Levy

10 Ways Leaders Erode Trust Without Realizing It

We've made the case for leaders taking ownership of trust in their teams and organizations. We've laid out trust as an equation of time + consistency. Here are 10 ways leaders erode trust without realizing it. Use these as anti-patterns.

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Scott Levy Scott Levy

How Vendors and Tools Get Trust Wrong

Many tools exist in the "productivity" and "teamwork" space. Many vendors of these tools break the trust equation by building on outdated management concepts that no longer serve people in modern businesses. This section breaks down how those trust breaks happen so you can be aware and recognize better alternatives.

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Scott Levy Scott Levy

How Leaders Can Get Trust Right (Simplified)

There are many approaches to trust building. Most of these focus on doing things away from work, or they use complicated and abstract techniques. This section of our Guide to Trust for Leaders provides concrete, simple-to-implement methods to build trust across your teams, including actionable techniques you can apply today.

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Scott Levy Scott Levy

The Trust Equation: Your Next Steps

Take action now to build trust in your team - and put trust builders on autopilot. The easiest way to think about trust is to start with the trust equation. Then, keep score on whether you add or lose points. We'll look at some tools that help.

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The Math of Trust - and How Leaders Can Get It Right
Scott Levy Scott Levy

The Math of Trust - and How Leaders Can Get It Right

Trust is affecting results right now. But most leaders get it wrong. This guide breaks down a simple way to view trust. It shows what what trust really is, why it matters, how vendors and leaders get it horribly wrong, and what to do about it. 

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