The Performance Resource Center
Leading Success: How the Math of Trust Is Already Transforming Your Teams
Trust is fundamental to any team working to get things done. This statement is true for any size team, from startup to enterprise. Trust is the factor that either accelerates or blows up a team's ability to deliver results. Leaders must become intentional in their treatment of trust.
The Trust Equation: Why It Hits Your Bottom Line
As a leader, trust is one of the simplest levers at your disposal when you want to elevate your teams and their results. I’ll introduce a simple, powerful equation: Trust = Time + Consistency. The research is clear on what happens when teams have trust, and what happens when they don't. Both circumstances impact your bottom line. Get clear on how this works. Ignore it at your peril.
10 Ways Leaders Erode Trust Without Realizing It
We've made the case for leaders taking ownership of trust in their teams and organizations. We've laid out trust as an equation of time + consistency. Here are 10 ways leaders erode trust without realizing it. Use these as anti-patterns.
How Vendors and Tools Get Trust Wrong
Many tools exist in the "productivity" and "teamwork" space. Many vendors of these tools break the trust equation by building on outdated management concepts that no longer serve people in modern businesses. This section breaks down how those trust breaks happen so you can be aware and recognize better alternatives.
How Leaders Can Get Trust Right (Simplified)
There are many approaches to trust building. Most of these focus on doing things away from work, or they use complicated and abstract techniques. This section of our Guide to Trust for Leaders provides concrete, simple-to-implement methods to build trust across your teams, including actionable techniques you can apply today.
The Trust Equation: Your Next Steps
Take action now to build trust in your team - and put trust builders on autopilot. The easiest way to think about trust is to start with the trust equation. Then, keep score on whether you add or lose points. We'll look at some tools that help.
The Math of Trust - and How Leaders Can Get It Right
Trust is affecting results right now. But most leaders get it wrong. This guide breaks down a simple way to view trust. It shows what what trust really is, why it matters, how vendors and leaders get it horribly wrong, and what to do about it.
How to Set OKRs That Get Results in The Real World (Finally!)
If you've been looking for more specifics on how to set Objectives and Key Results that actually get results, this episode is for you.
How to Set Rocks (Organization Wide) in the Entrepreneurial Operating System (aka "EOS")
If you’ve looked at implementing EOS, and you've wanted some extra help with the goal setting practice of defining "rocks," this video is for you.
How Successful Businesses Scale (MSP Version - Based on DATA) with Peter Kujawa
Peter is VP and GM of Service Leadership - they collect and publish data on how to build high value businesses in the MSP space. Peter is also true industry subject matter expert who's run his own business before joining Service Leadership.
How to Scale Revenue Consistently for Any Tech Services Company
Discover the secret to growing any tech business from zero to 12 figures! Learn from John Humphrey's proven formula and turn techies into business development machines. Gamification makes it fun!
How to Self Implement EOS: Getting Started the Right Way
Learn how to self-implement the Entrepreneurial Operating System (EOS) with expert Jeff Schafer. Discover the essential steps for building your quarterly operating rhythms, and for developing company rocks.
How to Run Meetings Effectively: 8 Principles to Cure Bad Meetings
Elevate your team's productivity by implementing 8 key principles for effective work sessions. Say goodbye to bad meetings with our guide, including a proven framework for world-class weekly meetings.
How to Successfully Scale Your MSP or SaaS to Exit (Founder / CFO Point of View): Interview with Will Baccich
In this episode, CFO and entrepreneur Will Baccich shares insights he gleaned going from a few customers in his MSP to 700+ and a successful exit. And, he adds insights gleaned from his current passion - acting as a fractional CFO to help other owners and founders succeed.
Key takeaways on company core values from Patrick Lencioni’s work
Explore Patrick Lencioni's influential ideas on company core values from "The Advantage" and his Harvard Business Review article. Learn how to transform values into actionable guides for employee behavior and company culture.